
A Global Leading Company from Europe with PCB Equipment Products
Job Description: Key Account Manager
Location:Kunshan City, Jiangsu Province
Company Overview
We are a globally recognized European company with over 80 years of industry leadership, specializing in the supply of advanced machinery and equipment for the Printed Circuit Board (PCB) sector. With a strong presence in Europe, North America, South America, and Asia, we have established a robust footprint in the Chinese market for over two decades. Currently operating state-of-the-art factories in East and South China, we are poised for sustained growth and seek top-tier talent to drive our expansion.
Key Responsibilities
- Client Relationship Management
- Develop and maintain long-term, strategic partnerships with key accounts in Mainland China and Taiwan, ensuring high levels of client satisfaction and loyalty.
- Act as the primary point of contact for senior stakeholders, addressing inquiries, resolving issues, and aligning client objectives with company offerings.
- Demand Identification & Opportunity Development
- Proactively identify client needs, industry trends, and emerging business opportunities through regular engagement, site visits, and market analysis.
- Collaborate with internal teams (sales, engineering, R&D) to develop tailored solutions that address client pain points and drive revenue growth.
- Technical Support & Industry Insights
- Provide in-depth technical guidance to clients, including equipment specifications, application consulting, and troubleshooting.
- Stay updated on industry advancements and equipment innovations, sharing insights with clients to position our company as a thought leader and trusted advisor.
- Performance Tracking & Reporting
- Monitor account health metrics (e.g., revenue, retention rate, NPS) and provide regular reports to senior management.
- Develop and execute account-specific growth plans, ensuring alignment with regional and global targets.
Requirements
- Industry Experience
- 3–5 years of experience managing key accounts in the industrial equipment, manufacturing technology, or related sectors.
- Proven track record of expanding client portfolios, increasing revenue, and fostering C-suite relationships.
- Market Knowledge
- Deep understanding of the Greater China market dynamics, including cultural nuances, regulatory frameworks, and competitive landscapes in Mainland China and Taiwan.
- Communication & Interpersonal Skills
- Exceptional verbal and written communication skills in both English and Mandarin (fluent proficiency in Taiwanese/Hokkien is a plus).
- Strong presentation, negotiation, and stakeholder management abilities.
- Technical Aptitude
- Ability to grasp complex technical concepts and translate them into client-friendly solutions.
- Experience with industrial automation, machinery, or equipment-related fields is preferred.
- Additional Qualifications
- Bachelor’s degree or higher in Engineering, Business Administration, or a related field.
- Self-motivated, results-driven mindset with the ability to thrive in a fast-paced, matrixed environment.
- Willingness to travel up to 50% within Greater China.
What We Offer
- Competitive compensation package (base salary + performance bonuses + commission) and comprehensive benefits.
- Opportunities to lead high-impact projects and collaborate with global teams.
- Structured career development programs and mentorship from industry veterans.
- A culture of innovation, inclusivity, and work-life balance.
要申请此工作 请将您的详细情况发送到以下邮箱 ben.lee@crseek.com
关于作者