Service Engineer 售后服务工程师(Job Code: CR6081)

我们是一家拥有80余年历史的专业欧资企业，专注于为PCB（印制电路板）行业提供高端机械设备产品。作为全球技术前端的解决方案供应商，我们的业务覆盖欧洲、北美、南美及亚洲市场，并在中国市场深耕超过20年。目前，公司在华东及华南地区均设有现代化工厂，凭借技术实力与全球化服务网络，持续保持稳健增长。为进一步拓展国内市场，现诚邀高端销售人才加入，携手共创未来！

We are a leading Eurpopean enterprise with over 80 years of history, specializing in providing high-end mechanical equipment products for the PCB (printed circuit board) industry. As a leading global solution provider, our business covers the European, North American, South American, and Asian markets, and we have been deeply rooted in the Chinese market for over 20 years. At present, the company has modern factories in both East and South China, and with excellent technical strength and a global service network, it continues to maintain steady growth. To further expand the domestic market, we sincerely invite high-end sales talents to join us and work together to create a better future!We are a globally recognized German-owned company with over 80 years of industry leadership, specializing in the supply of advanced machinery and equipment for the Printed Circuit Board (PCB) sector. With a strong presence in Europe, North America, South America, and Asia, we have established a robust footprint in the Chinese market for over two decades. Currently operating state-of-the-art factories in East and South China, we are poised for sustained growth and seek top-tier talent to drive our expansion.

工作职责：

Position Responsibilities,

-负责客户现场的设备安装、调试、保养、维修等售后技术工作；

-Responsible for service technical work such as equipment installation, debugging, maintenance, and repair at the customer’s site;

-负责现场与客户在售后工作方面的沟通协调；

-Responsible for on-site communication and coordination with customers in service work;

-及时向上级主管汇报客户现场服务状况及客户反馈；

-Timely report the on-site service status and customer feedback to the supervisor;

-按上级主管安排，跟进持续性服务项目，按要求提供阶段性小结报告等；

-Follow up on ongoing service projects as arranged by superiors and provide stage summary reports as required;

-需要经常性全国范围内出差，主要集中于华东长三角地区；

-Frequent nationwide business trips are required, mainly concentrated in the region of East China;

-按上级主管安排，从事可能分配的客户驻厂技术服务工作；

-Handle on-site technical service work that may be assigned according to the arrangement of the supervisor;

-按上级主管安排，处理文字报告等工作；

-Process written reports and other related tasks as arranged by the supervisor;

-按上级主管安排，配合业务销售部门，提供售前技术支持。

-According to the arrangement of the supervisor, cooperate with the business sales department to provide pre-sales technical support.

职位要求：

Job requirements,

-大专及以上学历，自动化，机电一体化或电气等相关专业；

-College degree or above, major in automation, mechatronics or electrical related fields;

-有2年以上工业设备售后技术支持工作经验；

-More than 2 years of experience in after-sales technical support for industrial equipment;

-具有PCB制成相关经验者优先；

-Experience in PCB manufacturing is preferred;

-熟练使用电脑及office工具软件等；

-Proficient in using computers and office software tools, etc;

-性格外向，有良好的表达能力；

-Outgoing personality and good communication skills;

-工作认真负责、吃苦耐劳；

-Serious, responsible, and hardworking in work;

-具有一定的英语读写能力。

-Have a certain level of English reading and writing ability.