Service Director


Service Director

  • 广州

A Leading Company from the US with Products of Food Process Equipment

Our client is a US WOFE company providing food process equipment and machinery, they have been in operation in China for more than 15 years with a plant in north China, herein is what they are looking for

Job Post: Service Director-China, Home base in Guangdong Province
Reporting to:GM(Foreigner) and DGM

Job Duties:
1. Provide customers with the information they need with regard to the products and the company

2. Train the service team using best practices in upselling, customer satisfaction and brand promotion

3. Manage our work order system, including invoice logging, and generate service invoices

4. Instruct customers on equipment operation, care and maintenance

5. Increase sales across all channels through effective service


6. Bachelor degree or above in Mechanical /

7. Minimum 10 years’ working experience in service in general machinery and experience in food process equipment will be preferred;

8. Experience as a team leader

9. Excellent written and verbal communication skills both in Chinese and English;

10. Computer based skill such as Microsoft Word, Excel, PowerPoint, etc;

11. Good leadership and team player;

12. Good communication and training skills.

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